FAQs

Merchandise 

When is the next drop?

Oct 24, 12PM EST

How many items are in the next drop?

6 items total. Item 1, 2, 3 are announced. Item 4, 5, and 6 will be revealed on Instagram over the course of the month. 

What blanks do you use?

None. All products are cut and sewn. In other words, customized and designed from raw fabric by me, then sent to a factory to be produced in limited quantities. 

How do I know the item will fit me? 

View size chart here. Size chart for items in the next drop will be posted a week before the drop date.

Do you ship internationally? Will I be responsible for customs duties? 

Yes. I will cover all customs costs.

When will I receive my order? 

Once your purchase has been completed, an e-mail confirmation will be sent to the e-mail address on file. If you input your phone number instead of your e-mail, you will not receive a confirmation via text. This e-mail acts as an invoice and includes your order number so please do not discard it.

Please allow a processing time of up to 7 business days before the order is shipped out. Once your order has been shipped, you will receive an e-mail confirmation with your shipment's tracking information. All domestic and international orders should take about 1-4 days to be delivered. However, your order may require more time to be delivered as a result of the ongoing COVID-19 impacts. 

Can I pick up my order if I'm in the area?

No.

Do you do size exchanges or refunds?

I accept size exchanges provided if the size you want is still available. You could be responsible for an additional shipping fee depending on where you are located. Unfortunately, I will not issue a refund if the item does not fit because a size chart is available to you. Other refund requests are decided on a case to case basis. Please reach out via the contact form.

Will there be a restock?

No :( 

Can I cancel or modify my order?

If your package has not been shipped out, please reach out ASAP using the contact form. PLEASE DO NOT DM ME I might not see your message. If your package has been shipped, I would not be able to cancel or modify your order.

Additional notes on shipping

Please coordinate with your local post office if the tracking information shows that your package is available for pick-up. Please also check your mailbox if the tracking information shows that your package is left in the mailbox. 

I will not be liable for any lost or stolen package if the tracking information shows that the package has been delivered. If your package never arrives, gets stolen or misplaced during delivery, reach out to me using the contact form. I will issue you a full or partial refund depending on the situation, or a replacement if the item is still available. 

Most post offices attempt delivery and hold packages for about 3 business days. Packages that get returned to me because the package never gets picked up, addressee is unavailable or the shipping address on file is incorrect can be resent to you for an additional shipping charge. 

Commissions and other personal requests

I am not available for any commissions/customizations. Hope you understand!