FAQs

when is the next drop?

11/20 12pm est

what blanks do you use?

none. all products are cut-and-sew.  

do you ship internationally? 

yes.

will i be responsible for customs duties? 

no, i will cover all customs costs.

can i cancel or modify my order?

only if your order has not shipped. please reach out via the contact form for any cancellation or modification requests. DMs will not be entertained

when will i receive my order? 

please allow up to 10 business days for your order to be processed and shipped, and an additional 7 days to be delivered. your order may require more time than expected to be delivered as a result of the ongoing covid-19 impacts. 

note: next drop is a PREORDER exclusive. all orders ship late jan-feb 2022. if you purchase an in-stock item along with a preorder item in the same order, please note that the entire order will ship when the preorder item arrives. if you'd like to receive your in-stock item first, please purchase it in a separate order.

what is your return policy?

product(s) can be returned for a refund, subject to the following terms and conditions:

  • product(s) returned in its original condition
  • return request made within 7 days of receiving your order
  • all related shipping costs covered by you
  • size exchanges only permitted if the size you want is still in stock

prior to returning your product(s), please reach out via the contact form

preorder items cannot be returned as they are made to order. please understand. thank you.

what is your shipping policy?

i will not be liable for any missing package, whether stolen or lost, if tracking says item delivered. if your package never arrives or is damaged during delivery, reach out to me via the contact form. i will issue you a refund or a replacement, depending on the availability of the product(s) in your order.

packages that are returned to me as undeliverable (incorrect address, recipient unavailable or unreachable, etc.) can be redelivered for an additional shipping charge.

how do i join your discord server?

discord.gg/jynwaye

for all tattoo inquiries, please see the 'tattoo' tab.

thanks for reading my faqs before DM-ing me. i appreciate you!